Shipping & Returns

We want to make your shopping experience as easy and enjoyable as possible. Below you’ll find all the details about our shipping and returns policy. If you have any questions or need further assistance, please don’t hesitate to contact us!

Shipping Information

Processing Time:
Orders are typically processed within 1–3 business days. Please note that during peak seasons or promotional periods, processing times may be slightly longer. You will receive an email confirmation once your order has been shipped, along with tracking information.

Shipping Methods and Rates:
We offer a variety of shipping options to meet your needs:

• Standard Shipping: 5–7 business days
• Expedited Shipping: 2–3 business days
• Priority Shipping: 1–2 business days

Shipping rates are calculated at checkout based on your location and the weight of your order.

Shipping Restrictions:
Currently, we only ship to the United States. We are working on expanding our international shipping options, so stay tuned for updates!

Order Tracking:
Once your order has shipped, you’ll receive a tracking number via email. You can use this number to track the progress of your order through the carrier’s website.

Returns & Exchanges

We want you to be completely satisfied with your purchase! If for any reason you are not happy with your order, we offer the following return and exchange policy:

Return Policy:

• Returns are accepted within 14 days of receiving your order.
• To be eligible for a return, the product must be unused, in its original packaging, and in resalable condition.
• Please contact us at [email protected]  to initiate a return. Once we confirm the return, we’ll provide you with instructions on how to proceed.
• Please note: Shipping costs for returns are the responsibility of the customer unless the return is due to a mistake on our part (e.g., incorrect or damaged items).

Exchanges:
If you wish to exchange a product, please contact us within 14 days of receiving your order. Exchanges are subject to product availability. If an exchange is not possible, we will issue a refund to your original payment method.

Refunds:
Once we receive the returned item(s), we’ll inspect it to ensure it meets the return criteria. If the return is approved, we will process a refund to your original payment method. Please note that the refund may take 5–10 business days to appear on your account, depending on your bank or payment provider.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery. We’ll assist you with either a replacement or a full refund, depending on the issue.

How to Return an Item:

1. Contact us: Email us at [email protected] with your order number and reason for return.
2. Ship the item: After receiving our return approval, package the product securely and send it back to us at the provided return address. Please use a trackable shipping method to ensure safe return.
3. Refund Process: Once we receive the return, we’ll process your refund within 5–7 business days.

If you have any further questions or need assistance with your return, feel free to reach out to us at [email protected]  or through our contact page. We're happy to help!